Technology Support Specialist

The Gifford School in Weston is currently looking for an energetic, motivated individual who is committed to provide the best possible experience with technology to our students and educators.


The Gifford School is a small, non-profit, therapeutic day school committed to helping students who have moderate social, emotional, and learning challenges reach their full potential. Our beautiful 27 acre campus is centrally located right off Route 128 in Weston with plenty of free parking. We offer competitive salary and benefits, free breakfast and lunch, and pretty cool swag!


If you are looking to apply your tech skills to work that changes the lives of kids and families, a great company culture, good work life balance, opportunities for professional growth and career progression, and colleagues that value teamwork, humor, and dedication, then The Gifford School might be right for you! The Gifford School strives to create an inclusive environment that welcomes and values the diversity of the people we serve and employ. We foster fairness, equity, and inclusion to create a workplace environment where everyone can expect to be treated with respect and dignity.


Qualifications:

  • 1+ years experience in a technical support or customer service role are desired

  • Exemplify strong attention to detail

  • Ability to understand and brainstorm creative solutions to complex problems is essential

  • Must have strong time management skills and work productively with minimal supervision

  • Familiarity and understanding of the functions of basic computer hardware and software

  • Strong written and verbal communication skills and collaborative attitude are a must

  • Ability to explain technical concepts in layman’s terms

  • Must have sound analytical thinking skills and attention to detail

  • Strong organization and communication skills

  • Ability to work both collaboratively and independently

  • Ability to participate in outdoor physical activities to include kneeling, stooping and lifting up to 50 pounds

Responsibilities:

  • Set up and configure computers and peripheral equipment such as printers, scanners, etc

  • Perform audits and tests on computer systems, networks and hardware to ensure accountability and proper functioning

  • First tier response to support requests including troubleshooting any problems that arise with computer, network, printing and phone systems

  • Assists with keeping materials and equipment in working order; requests and records service calls

  • Perform routine preventative maintenance to avoid system outages and failures

  • Assists teachers and students in the use of the technology equipment

  • Setup A/V equipment for meetings, presentations and trainings

  • Assists students with set-up and use of equipment when appropriate. Maintains schedule and catalog of materials and equipment

  • Assists teachers and students in making proper use of media/computer equipment and materials

  • Assist training teachers and students utilizing technology tools

  • Support students and teachers with technology that enhances digital learning in the classrooms

  • Support specialized equipment used in computer lab, studio and classrooms

  • Assist with student technology training and assist students with technology needs

  • Work cooperatively with Tech Director and program staff to triage and address teacher concerns related to digital learning, the learning management systems, and web based applications

  • Assist in the development of professional development activities for staff around Web based applications and other technology related trainings

  • Remain current on emerging technologies in education and evaluate potential applications to enhance the usefulness of technology in the programs

  • Work with teachers and technology staff in the selection of resources that are compatible with the school technology infrastructure

Schedule:

  • 12 months Full Time (40 hours)

Supervised by:

  • Director of Technology and Information Systems

Please send cover letter and resume to: [email protected]

Website by SchoolMessenger Presence. © 2022 Intrado Corporation. All rights reserved.